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IT Procurement Handbook for SMEs
IT Procurement Handbook for SMEs

Large organisations can suffer badly when IT procurement goes wrong, but for Small to Medium Enterprises (SMEs), it can be fatal. This handbook is specifically designed to help SMEs understand and manage that risk throughout the entire procurement process. Whether it is identifying the changing IT requirements of the business, evaluating...

Software Testing: An ISTQB-ISEB Foundation Guide
Software Testing: An ISTQB-ISEB Foundation Guide

The Information Systems Examination Board (ISEB) of BCS (www.bcs.org.uk/iseb) instigated the Foundation Certificate in Software Testing in 1998; since then over 40,000 Foundation Certificates have been awarded. An intermediate level qualification was introduced in 2007 as a step towards the more advanced Practitioner...

Enterprise Content Management - A Business and Technical Guide
Enterprise Content Management - A Business and Technical Guide

Information is the lifeblood of knowledge, the flotsam of events and perspectives created in every second of history. There is so much to capture and yet so little time and so few resources to make sense of it all. Just as we get tantalisingly close, the holy grail of true knowledge slips further over the horizon.

To capture...

IT Service Management: A Guide for ITIL Foundation Exam Candidates Second Edition
IT Service Management: A Guide for ITIL Foundation Exam Candidates Second Edition

ITIL® and IT service management have been practised successfully around the world for more than 20 years. ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Examination candidates and to people simply looking to gain a practical...

Data Protection & Compliance in Context
Data Protection & Compliance in Context

Data Protection and Compliance in Context is a comprehensive guide which: 1.explains the content of data protection laws; 2.provides practical advice on protecting data privacy under the Data Protection Act, human rights laws and freedom of information legislation; 3.gives data controllers a platform for building compliance strategies. Data...

A Manager's Guide to IT Law
A Manager's Guide to IT Law
Since the 1940s, when the computer first made its appearance, there has been a tremendous change in both the power and the extent of IT technology. It has evolved from mainframes through personal computers with packaged applications and client–server architectures, to the explosion of networking in the 1990s which led to...
IT Service Management Foundation Practice Questions: For ITIL Foundation Exam Candidates - Second edition
IT Service Management Foundation Practice Questions: For ITIL Foundation Exam Candidates - Second edition

The most authoritative guide to preparing for the ITIL Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and will greatly assist anyone sitting or intending to sit the ITIL Service Management Foundation Certificate. This new edition provides...

  
   
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